Cybersecurity Awareness for Non-IT Professionals

Understanding Risks, Protecting Information, and Building a Security-Conscious Culture

Introduction: Why Cybersecurity Is Everyone’s Business

Cybersecurity is no longer the sole responsibility of IT teams, network administrators, or the security operations center. In today’s digital workplace, every employee—regardless of role, function, or seniority—has a part to play in protecting the organization.

From opening an email to sharing files on cloud platforms, to using mobile apps on the go, non-technical employees interact with digital systems daily. And while these systems are designed for productivity, they are also increasingly exploited by attackers. In fact, studies show that over 80% of successful breaches involve human error or misuse, not technical flaws alone.

This training program exists to bridge the knowledge gap for non-IT professionals—empowering them with the awareness, mindset, and practical habits needed to keep their organization safe.

Who This Training Is For

This course is designed for professionals across all departments and industries, including but not limited to:

1. Corporate and Business Teams

• HR professionals, recruiters, and payroll staff
• Marketing, sales, and business development teams
• Finance, accounts, and procurement personnel
• Legal, compliance, and contract managers

2. Operations and Support Functions

• Administrative staff and executive assistants
• Facility management and front office teams
• Logistics, warehouse, and retail field staff

3. Leadership and Senior Management

• CXOs, directors, and regional managers
• Team leads and project coordinators
• Board members and independent directors

4. Education, Healthcare, Government & Public Sector

• Teachers, professors, and school administrators
• Healthcare professionals and hospital staff
• Municipal employees and service delivery agents

In short, anyone who uses email, messaging apps, shared files, business software, or mobile devices in their daily work can benefit from this training.

Why This Training Is Critical

1. Cybercrime Targets People, Not Just Systems
   Most phishing attacks, data breaches, and ransomware campaigns begin with human interaction—an opened attachment, a clicked link, or a misconfigured setting.

2. The Cost of a Mistake Can Be High
   One unsecured laptop, one leaked credential, or one mishandled email can result in fines, data loss, legal issues, and reputation damage.

3. Security Tools Aren’t Enough
   Antivirus software and firewalls are essential—but they can’t protect against human decisions. Awareness and judgment are the missing layers of defense.

4. Compliance Requires Proof of Training
   Laws like GDPR, HIPAA, DPDP, and industry standards like ISO 27001 require organizations to demonstrate cybersecurity awareness across all levels.

Training Objectives

By the end of this training, participants will be able to:

1. Recognize the most common digital threats and scams
2. Make safer choices when handling email, files, and devices
3. Understand what attackers want—and how they exploit everyday workflows
4. Adopt secure habits that reduce personal and organizational risk
5. Know when and how to report suspicious activity

Course Outline

1. Introduction to the Digital Threat Landscape

1. What is cybersecurity? Why does it matter to non-technical roles?
2. Real-world stories of cyber incidents caused by everyday actions
3. Types of attackers: hackers, scammers, insiders, activists
4. The business impact of a breach: costs, disruptions, trust loss

2. Social Engineering and Phishing

1. How phishing emails, messages, and phone calls trick users
2. Common red flags: urgency, fake branding, link mismatches
3. Business email compromise (BEC) and CEO fraud examples
4. Case study: a payroll scam that bypassed all technical controls
5. Practical activity: spot-the-phish exercise with real samples

3. Password Hygiene and Identity Protection

1. Why passwords matter more than ever
2. Risks of reuse, sharing, and weak credentials
3. Multi-factor authentication (MFA): how and why to enable it
4. Managing passwords without relying on sticky notes
5. Hands-on demo: creating strong, unique passwords using a manager

4. Secure Use of Email, Cloud, and Collaboration Tools

1. Safe habits in Gmail, Outlook, Teams, Slack, and WhatsApp
2. Sharing files securely in Google Drive, OneDrive, Dropbox, etc.
3. Avoiding accidental leaks in cloud forms, sheets, and docs
4. Understanding public vs private vs confidential data
5. Tips to configure tools with privacy in mind

5. Device, Network, and Remote Work Safety

1. How laptops and phones get compromised
2. Secure use of public Wi-Fi and hotspots
3. Avoiding rogue USBs and charging stations
4. The risks of working from home without a VPN
5. Company-owned vs personal devices: boundaries and precautions

6. Data Handling and Regulatory Awareness

1. The value of data: personal, financial, medical, operational
2. Overview of GDPR, DPDP, HIPAA, ISO 27001—without legal jargon
3. Dos and don’ts of handling sensitive data across departments
4. Retention, deletion, and data sharing rules
5. Reporting a data incident: what to do (and not to do)

7. What to Do When Things Go Wrong

1. Signs that something may be suspicious or compromised
2. Who to contact internally, and how to raise a flag
3. Why fast reporting helps prevent bigger issues
4. Debunking myths: “I’ll get in trouble if I report a mistake”
5. Real incident response examples and lessons learned

Delivery and Format

Outcomes You Can Expect

1. Fewer clicks on phishing or suspicious links
2. Increased early reporting of potential security events
3. Greater awareness of risks in daily workflows
4. Reduced organizational exposure from non-technical teams
5. A workplace culture where people think before they click

Case Examples

Finance Department – Global Retail Chain

Incident: An employee unknowingly approved a fraudulent vendor request sent via spoofed email.
Result: $200,000 diverted before the fraud was discovered.
Impact of Training: After our workshop, finance staff identified similar phishing attempts in under 2 minutes and flagged them immediately. Losses prevented.

Healthcare Front Desk – Urban Hospital

Incident: Receptionist used a personal device and unsecured cloud storage for patient appointment data.
Result: Data leak of 600+ patient records, breach disclosure required.
Impact of Training: Participants learned how to handle PII securely and adopted better device and storage practices within 48 hours of training.

Why QuadraLogics?

At QuadraLogics, we don’t just teach “cyber hygiene”—we work with real-world examples, actual case studies, and everyday tools used by your teams. We believe security awareness shouldn’t scare people—it should empower them.

Our trainers come from both security and business backgrounds, which helps us connect technical principles to non-technical teams with clarity and relevance. We’ve delivered training to teams in banking, retail, logistics, healthcare, education, and manufacturing across APAC and the Middle East.

Let’s Build Security-Conscious Teams—Together

Cybersecurity isn’t just about firewalls and antivirus software. It’s about people knowing how to protect what matters—data, systems, and each other. This program helps your workforce become your first line of defense.

Write to us: info@quadralogics.com
Learn more: www.quadralogics.com

Security begins where awareness starts. Let’s start it right.